 ECDL / ICDL Courseware FAQs
Click here to print this page
About Cheltenham Courseware
Ordering
ECDL/ICDL Courses
Licensing Details
About Cheltenham Courseware
How do I contact Cheltenham Courseware?
If you have a question please email, phone, fax or write to us.
more info
Back to top
Can you provide reviews of your courseware manuals?
Yes. We have provided a selection of our reviews on this web site. more info
Back to top
Can you supply a list of clients using your courseware?
Yes. We have listed some of our clients on this web site for you. more info
Back to top
How long have Cheltenham Courseware been trading?
The company has now been trading for over 12 years (since 1995)
Back to top
Do you provide interactive, Computer Based Training?
No. We stick to what we are good at and do not try to be 'all things to all people'. Our training materials are used in over
80 countries and we have an enviable client list.
Back to top
Ordering
How much do your ECDL / ICDL courses cost?
Please see our prices page. more info
Back to top
Can I order online?
Yes. To order online payment must be made using a Visa or MasterCard credit card.
Back to top
Can I order using a purchase order?
We allow official educational organizations, charities and well established companies to order using a purchase order. You can always order online using our secure ordering system.
Back to top
What currencies do you accept?
UK Pounds, Euros, US Dollars and Australian Dollars.
Back to top
Our school/college/University has a number of physical locations throughout our town/city. Do I need more than one site license?
In most cases a single site license will cover a school/college or University, even though the institution may be spread out over a number of physical locations within a city. If in doubt, contact us prior to purchasing your courseware.
Back to top
Are the courses supplied on disk or do I have to download all of them?
Single courses are only supplied as downloads. Bundled courses
are mailed to you on disk.
ECDL / ICDL COURSES
What is the ECDL / ICDL?
The ECDL and ICDL are certification programs that promote competence in IT and offer a qualification that is recognized world-wide.
Back to top
What ECDL / ICDL courses are available?
Please see a full list
on our web site.
Back to top
Are the ECDL / ICDL training materials officially approved?
Yes. Cheltenham Courseware's ECDL / ICDL courseware is fully approved by the ECDL Foundation. Please see the ECDL Foundation site to verify that we are an approved courseware vendor.
more info
Back to top
How do I become an ECDL / ICDL testing centre?
You need to contact the organization that administers the ECDL/ICDL within your country.
visit the ECDL Foundation web
site.
Back to top
Licensing Details
Can I use the courseware to deliver 'Distance Learning' over the Internet (or Intranet)?
Many trainers use our manuals for tutor-led training sessions, followed by the students using the workbooks to practice the knowledge gained during the training session. The manuals are an excellent reference after the course as they have a 'how to do' format.
In some cases organizations use our materials to supplement Computer Based Training packages. This is an excellent, low cost additional training resource!
In other cases organizations use our materials as an open
reference for self study or open study at a site.
Schools, Colleges and Universities may use the materials on a secure Intranet/LAN to be accessed LOCALLY by members or students of the institution.
No commercial training companies are allowed to place any of our materials on the Internet! If we find such examples, legal action will result!
Back to top
Can I add my organization's name and logos to the manuals?
Yes. (You must leave the Cheltenham Courseware copyright notice on each item that you use).
Back to top
Can I remove the Cheltenham Courseware copyright notices from the manuals?
No. All materials supplied by Cheltenham Courseware remains copyrighted to Cheltenham Courseware, and must be clearly indicated by a copyright notice on each item used to that effect.
Back to top
Can I resell the manuals to third parties?
No. You can sell the manuals (at cost) to anyone who physically attends a training course run by you at your training
centre. This does not cover third parties or distance learning schemes.
Back to top
Can I act as a reseller of your training materials?
No. Sorry, we only sell direct and do not use resellers.
Back to top
Can I really teach as many people as I want using the Courseware
?
Yes, provided you use the training materials to teach only those people attending a training course at the site for where the
training materials are registered.
Back to top
Is there an annual renewal fee to use the courses contained within the
courseware site license?
No.
Back to top
Can you supply printed manuals rather than us having to print the manuals ourselves?
No, we do not supply printed manuals. You can either print the manuals from disk yourself or use a local printing service to do this. This also allows you add your name and logos prior to printing.
Back to top
What is included with each course?
Most of our courses include a manual, workbook, work files and a set of instructor slides. They
also include HTML file formats. more info
Back to top
If I edit the printable manual, can I update the 'table of contents'?
Our manuals are produced in Microsoft Word which allows you to edit the documents and then automatically update the table of contents. more info
Back to top
Are your ECDL / ICDL training materials suitable for instructor-led and self paced learning?
Different clients tend to use our IT training materials in different ways. Some deliver tutor-led, classroom based training while others use the training materials purely for open, self paced learning. Many clients combine the use of our printed training manuals with computer based training packages supplied by other courseware companies. This last combination adds enormous value to computer based training and gives the students a valuable reference to keep (and use) long after the training course has finished!
Back to top
Still have a question?
Please email us
|
Please select your region:
