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Microsoft Outlook 2000 Courseware
Foundation Level Training Materials
Training Course Outline
1. INTRODUCTION TO OUTLOOK 2000
WHAT IS OUTLOOK?
STARTING OUTLOOK
- To start Outlook using the Start menu
- To start Outlook using the icon on the Desktop
- To start Outlook using the icon on the Quick Launch toolbar
CLOSING OUTLOOK
OUTLOOK 2000 SCREEN
- Outlook Bar
- Standard Toolbar
- To display the name of an icon on a toolbar
OUTLOOK BAR
- To open a group folder
- Outlook Shortcuts group
- My Shortcuts group
- Other Shortcuts group
2. CONTACTS FOLDER
WHAT ARE CONTACTS?
- To open the Contacts folder
CONTACTS SCREEN
- To switch to Address Cards view
- To select a Contact
- To select multiple Contacts
- To delete a Contact(s)
VIEWING CONTACTS
- To locate a Contact using the Index Tabs
- To view a Contact
PRINTING CONTACTS
ADDING A CONTACT
ADDING A CONTACT - DETAILS FOLDER
ADDING A CONTACT - SAVING THE CONTACT
EDITING A CONTACT
SEARCHING FOR A CONTACT
SENDING A LETTER TO A CONTACT
- To send a letter to a Contact
3. ELECTRONIC MAIL
WHAT IS ELECTRONIC MAIL?
INBOX FOLDER
INBOX SCREEN
- To switch to Messages view
- To select a message
MESSAGE STATUS ICONS
READING MESSAGES
- To check for new messages
- To read a message
- To print a message
- To delete a message
SORTING THE INBOX
- To sort the contents of the Inbox
MESSAGE FLAGS
SEARCH FOR A MESSAGE
SENDING A MESSAGE
SENDING A MESSAGE - SELECT NAMES
- Using the Select Names dialog box
SPELL CHECK YOUR MESSAGE
- To spell check your message
SETTING MESSAGE OPTIONS
- To open the Message Options dialog box
- Set message importance
- Set message sensitivity
- To direct replies to someone else
- Set delivery date
- Set expiry date
- Set tracking options
- To close the Message Options dialog box
- To send the message
FORMATTING YOUR MESSAGE
- Formatting Toolbar icons
- To select a word
- To select a paragraph
- To change the font
- To change the font size
- To change the font color
- To embolden text
- To italicize text
- To underline text
- To left justify text
- To center text
- To right justify text
- To add bullets to a list
- To indent text
- To decrease an indent
REPLYING TO A MESSAGE
FORWARDING A MESSAGE
ATTACHING A FILE TO A MESSAGE
- To insert a file into a message
OPENING AN ATTACHED FILE
SAVING AN ATTACHED FILE
- To save a file attached to a message
SENT ITEMS FOLDER
- To open the Sent Items folder
- To re-send a message
OUTBOX FOLDER
- To open the Outbox folder
4. CALENDAR FOLDER
CALENDAR SCREEN
- Appointments
- Events
- Meetings
- To open the Calendar folder
- To switch to Day / Week / Month view
- To select an Appointment
- To select a Meeting
- To select an Event
- To view details of an Appointment
- To view details of an Event
- To view details of a Meeting
NAVIGATING THE CALENDAR
- To open the calendar on a specific date using the Date Navigator
- To open the calendar on a specific date
- To open the calendar at today's date
CALENDAR VIEWS
- To switch to a different view
- Day View
- Work Week View
- Week View
- Month View
ORGANIZING A MEETING
- To plan a meeting
- Specify attendees - method 1
- Specify attendees - method 2
- Set meeting start and end time
ORGANIZING A MEETING - CONTINUED
- To view the status of a meeting organized by yourself
RESPONDING TO A MEETING REQUEST
- To respond to a meeting request
SCHEDULING AN APPOINTMENT
- To schedule an Appointment
SCHEDULING AN EVENT
RECURRING APPOINTMENTS
- To create a recurring appointment
- To delete a recurring appointment
PRINTING THE CALENDAR
5. TASKS FOLDER
WHAT ARE TASKS?
TASKS SCREEN
- To switch to Simple List view
- To select a Task
- To view the details of a Task
- To print the Task List
SORTING THE TASKS FOLDER
- To sort the contents of the Tasks folder
CREATING A NEW TASK
DELETING A TASK
CREATING A TASK REQUEST
- To create a task request
- To specify a due date
- To request a status report once the task is complete
RESPONDING TO A TASK REQUEST
- To respond to a Task Request
ASSIGNING A TASK TO SOMEONE ELSE
- To assign a task to someone else
UPDATING A TASKS STATUS
- To update the status of a task
- To mark a task as completed
- To quickly mark a task as completed
TASK STATUS REPORTS
- To email a status report on a task
SEARCHING FOR TASKS
6. OUTLOOK TODAY FOLDER
OUTLOOK TODAY FOLDER
- To open the Outlook Today folder
- To open the Inbox folder from Outlook Today
- To open the Calendar folder from Outlook Today
- To view details of an appointment from Outlook Today
- To open the Tasks folder from Outlook Today
- To mark a task as complete from Outlook Today
CUSTOMIZING OUTLOOK TODAY
- To display the Outlook Today folder options
- To make Outlook Today the default startup folder
- To set the number of days in the Calendar section
- To set Outlook Today task list options
- To change the look of the Outlook Today window
- To return to the Outlook Today folder
7. JOURNAL FOLDER
WHAT IS THE JOURNAL?
- To open the Journal folder
VIEWING ENTRIES IN THE JOURNAL
- To expand a group
- To collapse a group
- To bring other dates into view
- To move to a specific date
- To move to the current date
- To select a Journal entry
- To view details of a Journal entry
- To print a Journal Entry
MAKING ENTRIES IN THE JOURNAL
- To record an Outlook item in the Journal
- To record other activities in the Journal
AUTOMATING THE JOURNAL
8. NOTES FOLDER
WHAT ARE NOTES?
CREATING A NOTE
VIEWING NOTES
- To select a Note
- To open a Note
- To close a Note
- To increase the size of a Note
- To print a Note
- To delete a Note
ORGANIZING NOTES
- To set the color of a Note
SEARCHING FOR NOTES
9. DELETED ITEMS FOLDER
DELETED ITEMS FOLDER
- To open the Deleted Items Folder
- To select an item in the Deleted Items Folder
- To select multiple items in the Deleted Items Folder
- To empty the Deleted Items Folder
- To recover items from the Deleted Items Folder
- To automatically empty the Deleted Items Folder when you exit Outlook
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