Microsoft Outlook 2003 Basics
Courseware Training Materials
Part of the Computer Basics Series

Foundation / Intermediate level computer training materials for delivering training to your students, staff or clients.  A courseware site licence allows you to train an unlimited number of people, at your training center using these teaching resources.

Training Course Outlines 

USING OUTLOOK 2003

• Starting Outlook using the Start menu
• The Microsoft Outlook Screen
• The Microsoft Outlook Navigation Pane
• The Microsoft Outlook Standard Toolbar
• Closing Outlook
• Opening the Inbox folder
• The Inbox Screen
• Selecting a message
• Message Status Icons
• Checking for new messages
• Reading a message
• Printing a message
• Deleting a message
• Switching between open Message windows
• Closing a Message Window
• Removing an Inbox heading
• Adding an Inbox heading
• Displaying or hiding a toolbar
• What is the Microsoft Office Assistant?
• Displaying the Office Assistant
• Hiding the Office Assistant
• "What is this" Help

EMAILS MANAGEMENT

• How to manage your emails
• Searching for a message
• Searching for a message by sender, subject or content
• Creating a new mail folder
• Moving a message to a different folder
• Deleting a mail folder.
• Sorting the contents of the Inbox
• Deleting a message
• Opening the Deleted Items Folder
• Restoring a message from the Deleted Items Folder
• Emptying the Deleted Items Folder
• Automatically empty the Deleted Items Folder when you exit Outlook

ADDRESS BOOKS

• What is an address book?
• Managing your emails
• Creating a new address book distribution list
• Adding an email address to a distribution list
• Adding a contact to a distribution list.
• Removing an email address from a distribution list
• Adding the sender of a message to your address book

READING MESSAGES

• Flagging a message
• Removing a flag mark from a mail message
• Marking a message as unread.
• Marking a message as read.
• Identifying an e-mail as read or unread
• Opening an attached file
• Saving a file attached to a message

REPLYING TO MESSAGES

• Replying to the sender of a message
• Replying to the sender and all recipients of a message
• Setting message reply options so that the original message is inserted, or not inserted

SENDING MESSAGES

• Opening the Inbox folder
• Creating a new message
• Addressing an Email
• Sending a copy of a message to another address
• What is a blind carbon copy?
• Sending a copy of a message to another address using blind carbon copy
• Setting the message subject
• Spell checking your message
• Inserting a file attachment into a message
• Removing a file attachment
• Saving an e-mail draft copy.
• Opening the Message Options dialog box
• Setting message importance
• Setting message sensitivity
• Sending the message
• Replying to a message sent to a distribution list
• Forwarding a message

COPYING, MOVING & DELETING MESSAGES

• Copying text to the Clipboard from a message
• Pasting text from the Clipboard into a message
• Copying text from one message to another
• Cutting text to the Clipboard from a message
• Moving text from one message to another
• Copying text from another application into a message
• Deleting text in a message
• Deleting an attached file from a message

PRINTING ISSUES

• Printing options
• Previewing a message prior to printing
• Choosing what to print