Microsoft Outlook 2007 Basics
Courseware Training Materials
Part of the Computer Basics Series

Foundation / Intermediate level computer training materials for delivering training to your students, staff or clients.  A courseware site licence allows you to train an unlimited number of people, at your training center using these teaching resources.

Training Course Outlines 

A FIRST LOOK AT OUTLOOK 2007

• Starting Outlook 2007
• The Microsoft Outlook Screen
• Help and Outlook Demos
• Searching for Help
• Printing help sheets
• Microsoft Outlook Navigation Pane
• Microsoft Outlook Standard Toolbar
• Displaying or hiding toolbars
• Quick way of displaying / hiding toolbars
• Closing Outlook

TERMINOLOGY & CONCEPTS

• What is email?
• The structure of an email address
• The advantages of using email
• Netiquette
• Spam or Unsolicited Email
• Viruses
• Phishing
• Digital signatures
• SMS (Short Message Service)
• Voice over Internet Protocol (VoIP)
• Benefits of VoIP
• Instant messaging (IM)
• Benefits of IM
• Online (virtual) communities
• Social networking websites
• Internet forums (message boards / discussion boards)
• Chat rooms
• Online computer games

SENDING MESSAGES

• Creating and sending your first email
• Checking that your email was sent
• Sending emails to more than one person at a time
• Receiving emails
• Sending a copy of a message to another address
• What is a blind carbon copy?
• Sending a copy of a message to another address using blind carbon copy
• Setting the message subject
• Spell checking your message
• Attaching a file to a message
• Deleting an attached file from an outgoing message
• Issues when sending file attachments
• Setting message importance (message priority)
• Setting message sensitivity
• Saving a draft copy of an e-mail

RECEIVING, READING AND REPLYING TO MESSAGES

• The Inbox Folder
• Opening the Inbox folder
• The Inbox screen
• Selecting a message
• Message Status icons
• Reading a message
• Switching between open Message windows
• Forwarding a message
• Opening or saving an attached file
• Replying to the sender of a message
• Replying to the sender and all recipients of a message
• Setting message reply options so that the original message is inserted, or not inserted
• Printing a message
• Previewing a message before printing
• Printing Options

MANIPULATING TEXT AND FILES

• Selecting a word within the Message window
• Selecting a line within the Message window
• Selecting a paragraph within the Message window
• Selecting all text within the Message window
• Selecting text using the mouse
• Copying text to the Clipboard from a message
• Pasting text from the Clipboard into a message
• Copying text from one message to another
• Cutting text to the Clipboard from a message
• Moving text from one message to another
• Copying text from another application into a message
• Deleting text in a message
• Deleting text to the left of the insertion point
• Deleting text to the right of the insertion point
• Deleting an attached file from a message

CONTACTS

• What are contacts?
• Opening the Contacts folder
• Creating a contact
• Adding the sender of a message to contacts
• Addressing an email to a contact
• Deleting a contact
• What is a distribution list?
• Creating a new distribution list
• Adding an email address to a distribution list
• Removing an email address from a distribution list
• Sending an email to a distribution list

ORGANIZING MAIL

• Searching for a message
• Searching for messages by sender, subject or content
• Creating a new mail folder
• Moving a message to a different folder
• Deleting a mail folder
• Sorting the contents of the Inbox
• Deleting a message
• Opening the ‘Deleted Items’ folder
• Restoring a message from the ‘Deleted Items’ folder
• Emptying the ‘Deleted Items’ folder
• Automatically emptying the ‘Deleted Items’ folder when you exit Outlook
• Flagging a message
• Removing a flag mark from a mail message
• Marking a message as unread
• Marking a message as read

CUSTOMIZING SETTINGS

• Adding an Inbox heading
• Removing an Inbox heading
• Resetting the Inbox headings